Terms Of Service

RETURN AND CANCELLATION POLICY

Cancellation can be done within 24 hours of the order placed on our website.

Refund will be done via the online mode with 7 working days.

Return of merchandise should be done intimated to us within 36 hours of receiving the goods.

For us privacy for our valued customer is very important.

We strongly believe that the personal information of our customers should not be shared with the third party without the prior consent or request from the customer. Privacy is the right of an individual and at INDULGENT BLENDS PVT LTD (IBPL) the information of the customer such as contact no., email, addresses etc is used only for the internal purpose and not for sale. We at IBPL condemn the unauthorized reach and misuse and/or disclosure of the personal information of the customer and we have strict guidelines and high security features to prevent the same. Any changes in our ‘Privacy Policy’ will be posted here on the website.

SECURE ONLINE PAYMENTS

Please note that your name, email address and other personal information submitted on our website may be stored with us and may also appear on the website. Like other platforms our server log files also receives general information such as IP address of the visitor, cookie etc. For the financial transactions by credit card IBPL uses a 3rd party secure payment gateway provided by “RAZORPAY” and the credit card details are not stored with IBPL. The information is securely stored and encrypted with Visa/MasterCard. Smart Cookies

We use 'Cookies' to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time. 'Cookies' are tiny text files which our Website places on your computer's hard drive to store information about your shopping session and to identify your computer.

www.thegrindcoffee.in is owned and operated by INDULGENT BLENDS PVT LTD , a company incorporated under the laws of India. Your use of the Website and services and tools are governed by the following terms and conditions ("Terms of Use") as applicable to the Website including the applicable policies which are incorporated herein by way of reference. If you transact on the Website, You shall be subject to the policies that are applicable to the Website for such transaction. By mere use of the Website, You shall be contracting with INDULGENT BLENDS PVT LTD and these terms and conditions including the policies constitute your binding obligations, with INDULGENT BLENDS PVT LTD. For the purpose of these Terms of Use, wherever the context so requires "You" or "User" shall mean any natural or legal person who has agreed to become a buyer on the Website by providing Registration Data while registering on the Website as Registered User using the computer systems. The term "We", "Us", "Our" shall mean INDULGENT BLENDS PVT LTD When You use any of the services provided by Us through the Website, including but not limited to, (e.g. Product Reviews, Seller Reviews), You will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as part and parcel of this Terms of Use. We reserve the right, at our sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time without any prior written notice to you. It is your responsibility to review these Terms of Use periodically for updates / changes. Your continued use of the Website following the posting of changes will mean that you accept and agree to the revisions. As long as you comply with these Terms of Use, We grant you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Website.

ACCESSING, BROWSING OR OTHERWISE USING THE SITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESE TERMS OF USE, SO PLEASE READ THE TERMS OF USE CAREFULLY BEFORE PROCEEDING.

SHIPPING POLICY

Indulgent Blends Pvt Ltd will ensure delivery of the products ordered in the website within a minimum period of 3 days and maximum period of 5 days